Shipping & Return Policy
Free Shipping in the USA
When we started Gone Green we wanted to give the most amount of value we possibly could. We realized that what we want most ourselves when we shop online is free shipping. So we decided to give you the experience we wanted ourselves.
That’s how we came up with our policy to offer all customers Free Shipping within the US.
Of course you can always pay to have your shipments get there quicker, but if you want to get it the most economic way, just select free shipping and we will get your order to you just as quick as we can. It will usually ship within 1-2 business days and should arrive within 5-7 business days.
Our Return Policy
Please call or email for prior approval before returning any items. No returns will be accepted without prior approval. Customer pays for return shipping. If return is approved credit will be given after the product is returned and inspected. Sorry, no refunds, credits or exchanges after thirty days.
Our return addressGone Green
PO Box 3967
Sedona, AZ 86340
General Return Information
If you wish for an exchange, please let us know what product you would prefer. Any difference will be given by either check or charged to your credit card on file.
Opened food products are not refundable. If you have a problem with any perishable food product, please contact us at: 888-793-8891 and we will be happy to discuss your options with you.
Unfortunately we are not shipping International Orders at this time due to the controversy and regulations surrounding hemp.